News and Announcements

Dear City of Leonard Water Customers,

On this month’s water bills, you will notice the City has issued a 10% credit to each water account per our previous notification.  The discount is based on the full amount of your last bill which covered the time of freezing temperatures (bill date 3/8).  We understand the inclement weather may have caused instances of service interruption, undue consumption, or other hardship beyond your control affecting your February water bill.  It is our hope this credit helps to alleviate any resulting effects of the weather during the last billing period.

1. Water bills for the February-March billing period have been mailed, and should be delivered this week. 
2. E-bills were uploaded yesterday afternoon for accounts enrolled in electronic billing through the E-Commerce website.
3. ACH drafts typically drawn on the 1^st of the month are being drafted on or around the 7^th.
4. ACH drafts typically drawn on the 15^th of the month are being drafted on or around the 15^th.
5. Due dates have been extended to 4/20 for this bill only.
6. Late fees will apply to payments received after 4/20.
7. If you do not receive your bill, please contact City Hall and we will be happy to get you a copy. 

We apologize for any confusion this may cause and appreciate your patience while we return to our regular billing cycle.

Please contact City Hall if you have any questions. 

903-587-3334

utilitybilling@cityofleonard.net

Thank you,

The City of Leonard

Helpful Links:

ACH Enrollment Form

E-Billing Registration Instructions

Pay Your Bill Online!

Water Loss Claim Form

Water Loss Claim Policy

To help fund some of the infrastructure projects in the city, the City of Leonard is applying for grant funds from the Texas Community Development Block Grant, and they require a response from every home in town regarding family income.  If you have not already done so, please take a few moments to answer the community survey.  Thank you for your participation in helping further the city's repairs and enhancements.

https://www.surveymonkey.com/r/N9PNBNV

City of Leonard Water Customers,

The February bill is ready and should be received by eBill and in the mail this week. Since this bill was sent out later than usual the due date has been extended to March 23^rd. Payments that are set up to be drafted will all be done on the 15th.

If you have experienced a Loss of Water to due a leak, or other water loss, the Loss of Water Policy and Form can be found at www.cityofleonard.net on the “Customer Service/Utility Billing” page under the “City Services”. Full details are on the policy and completed forms can be turned in to City Hall or emailed to utilitybilling@cityofleonard.net

As a courtesy, automatic ACH drafts have been temporarily disabled for customers with excessive usage for this billing period. Please make alternate payment arrangements by the due date and contact City Hall if you need to file a water loss claim.  ACH will resume as usual in April.

Thank you,

The City of Leonard

Attn: City of Leonard Water Customers

At this current time, the City wants you to be aware of a few things regarding Utility Billing.

• Due to the inclement weather interrupting billing operations, the utility bills for the January-February period will be delayed this month.  Bills are normally mailed the last week of the month and are due by the 15^th of the following month.  We are estimating that you will receive your bill approximately one week later than usual.
• There will be added considerations for the utility bills including service dates January 15 through February’s bill date.  We understand several weather-related situations may be impacting your bill this month and the City will do its best to accommodate those situations. 
• Due to the above, the late date (in March) will also be extended.  Please stay tuned for more specific dates and details as we work through the aftermath this situation.
• The utility bills for the billing period of December 15 through January 15, which were due February 15^th, are still due and payable, and are subject to regular fees and penalties (although delayed). 

We apologize for any inconvenience and confusion, and we thank you for your patience and cooperation as we recover from this extreme weather event.

Thanks,

The City of Leonard

For the purposes of tracking and reporting damages to Fannin County Emergency Management, we are asking residents to notify City Hall of any damages incurred at their home, business, or property during the winter storm.  You can send the property address and a brief description to utilitybilling@cityofleonard.net. (for example, loss of livestock, property damage, leak damage, etc.) 

Thank you for your assistance.

Effective immediately, the City of Leonard will no longer be issuing burn permits.  Residents are required to follow TCEQ Outdoor Burn Rules RG-049. 

 https://www.tceq.texas.gov/assets/public/comm_exec/pubs/rg/rg-049.pdf

The City of Leonard strives to provide transparency to its citizens.

We encourage you to browse this web site for financial reports, agendas and minutes of meetings as well as city services and other important information.

The City of Leonard Code of Ordinances are also now available.

To access them, click the City Government tab, select Code of Ordinances from the drop-down menu.

Emergency Notification System

for more information click the link below